Transparency and client choice guidance
The resource sets out听a range of simple measures that practices can take to increase transparency of fees, transparency of practice ownership, and prescribing and dispensing,听giving听veterinary professionals the tools needed to address some of the provisional concerns raised in an initial review by the听Competition and Markets Authority (CMA).
Full guidance includes information on:听
- Transparency of fees and the value of veterinary care
- Benefits of transparency fees
- Price lists for frequently offered services
- Displaying fees and communicating value
- Facilitating payment听
- Delivering client choice and contextualised care听
- Prescribing and dispensing medicines
- Transparency of practice ownership and referral services听
听